Guaranteeing Satisfaction

Guaranteeing your Satisfaction with Hunter Douglas

Giving your home a fresh look with new window treatments can be a daunting experience. There are so many styles, fabrics and options to choose from that you may feel overwhelmed and nervous about making the wrong decision. Fortunately, Interiors & Textiles has you covered. As a Hunter Douglas Centurion Gallery Dealer – the highest level of Hunter Douglas dealership available, we are able to offer piece of mind for your window coverings selection through two product guarantees:

Right Choice Promise

Once the installation of your new Hunter Douglas window coverings is complete, we invite you to experience and enjoy them in your home for 21 days.  In the unlikely event that you’re not thoroughly satisfied with the way they visually enhance your home at the end of this 21-day period, contact us right away.  For a nominal fee, we will make a one-time replacement of your window coverings with a Hunter Douglas product of equal or lesser value of your choice.

This generous offer to help remove the stress of choosing the right window covering applies only to residential installations. It excludes: damage and abuse, improper installation, mis-measurement, product stacking or control side change, hard-wired motorized products and specialty shapes requiring templates. Please contact us for more information on the Right Choice Promise.

Lifetime Limited Warranty

Hunter Douglas products are manufactured to the highest standards using only quality materials. Naturally, we expect them to last for a long time, as is reflected in the Hunter Douglas Lifetime Limited Warranty.

All Hunter Douglas Products are covered for defects in materials and workmanship for as long as the original purchaser owns them. This also includes all internal mechanisms, components and fabric delamination. Additionally, all cords are covered for 7 years, and motorized components for 5 years. Excluded are normal wear-and-tear items, damage (including damage caused by prolonged exposure to the elements), and incorrect installation and/or care.

As if this is not enough, the team of experienced  designers at Interiors & Textiles will diligently work with you while selecting your window treatments, including taking precise in-home measurements, to ensure maximum satisfaction with your window fashions, so that you won’t have to rely on these warranties. This is what makes Interiors & Textiles the preferred choice for Hunter Douglas window fashions in the Peninsula and Bay Area.